Articles
We Have Updated the Plan Names
In this article, you can see how we updated the plan names to improve clarity and user experience.
Exploring the Overview Dashboard
In this tutorial, you will learn how to navigate the general dashboard, interpret key indicators, and use this information to make faster decisions, correct issues, and identify growth opportunities.
Differences Between WhatsApp's Official API and Standard API
In this article, you'll discover how each WhatsApp API (Official and Unofficial) works, and understand which one would be most suitable for your company's current situation and objectives.
How to Create Telephone Call Messages
In this article, you'll learn step-by-step how to create personalized messages for phone calls in Reportana.
How to Create SMS Messages
In this tutorial, you'll learn how to create SMS messages. In Reportana, you can create personalized messages and use them in automations to confirm orders, send reminders, promotions, or notifications, ensuring timely deliveries in a practical way.
Exploring the Shipping Dashboard
In this tutorial, you'll learn how to use the shipping dashboard to monitor key indicators and make decisions more quickly and accurately.
How to Delete Your Account Data
In this guide, you'll learn how to easily permanently delete data, ensuring organization, security, and compliance with good privacy practices.
How to Use Tags
Tags help you organize and segment your contacts in Reportana, facilitating more efficient customer service and campaigns. In this article, you'll learn how to apply them manually or automatically, with practical examples.
How to use the Send Webhook
Webhooks allow systems to communicate automatically in real time. In Reportana, the "Send Webhook" block sends data to other systems by triggering events in your automations. In this guide, you'll learn how to use it.
Best Practices for Using the Standard API
Standard WhatsApp integration via an unofficial API is convenient for startups, but it poses risks such as instability and crashes. Check out our guide to better understand how to avoid these issues.